FAQs

FAQs

  • If you would like to make an appointment, you can either contact us via phone, or fill out a contact or referral form in our “Contact Us” tab on our website and we will call you.

  • No, you do not need a referral from anyone, you are able to refer yourself. We do accept referrals from :

    • Parents and carers

    • General Practitioners

    • Paediatricians

    • Dentists and Orthodontists

    • Other Allied Health Professionals and Specialists

    • Teachers

    • Day Care Staff

    • Support Coordinators

    If you are unsure whether you or your family member requires speech pathology, feel free to call us or email us. A therapist will be able to discuss your concerns and advise if an initial assessment is appropriate for your situation.

  • Depending upon the reason for referral, the Initial Assessment may take anywhere between 30 minutes, up to 4 hours. After talking to you, your therapist should be able to give you an indication of the likely time involved. You will be required to complete a Client Questionnaire and may be asked to provide copies of reports from other health professionals or teachers. Standardised assessments will also be administered when appropriate

  • Speech Pathologists are health professionals who support people with communication and feeding throughout the lifespan.

    At Holistic Speech Pathology, we can help with :

    • Language (receptive and expressive)

    • Speech

    • Fluency (stuttering)

    • Executive functioning and cognitive communication

    • Voice

    • Social communication

    • Literacy

    • Alternative communication (AAC)

    • Feeding and swallowing

    We work with people who are experiencing:

    • Developmental difficulties

    • Learning difficulties

    • Neurodivergence (Autism, ADHD, Dyslexia etc)

    • Disability (Cerebral Palsy, Hearing Loss, Down Syndrome etc)

    • Neurological conditions (MS, Parkinson's etc)

    • Brain injury (TBI, Stroke etc)

    • Professional voice difficulties (Speakers, Singers, Teachers etc)

  • Our Certified Practising Speech Pathologists offer mobile speech pathology, servicing the Sunshine Coast and Gympie region in Queensland.

  • Medicare 

    You or your family member may be placed on a Chronic Disease Management Plan (CDMP), registered with Medicare. Generally, this enables you to claim back a portion of your therapy fees for 5 visits per year. If you or your child is placed on a CDMP, we require a copy of the plan so that we can prepare your invoice appropriately. In some instances we can process your rebate on the spot using our HICAPS machine (after you have paid in full). Remember to bring your Medicare card. 

    Private Health Insurance 

    You may also be eligible to claim back a portion of your therapy fees if you have Private Health Insurance. The amount you will be able to claim, depends upon your insurance provider and your level of cover. 

    We have a HICAPS machine which allows us in some instances to process your rebate first, and then you pay the gap. You will need to provide your membership card. If this is not available, we will process your payment in full and will then forward you the paperwork required to obtain your rebate. It is, however, your responsibility to ensure your entitlement to rebates with your insurance provider. 

    Regardless of how you are obtaining a rebate, payment to Holistic Speech Pathology must be paid on the day that services are provided.

    National Disability Insurance Scheme (NDIS)

    The aim of the NDIS is to support people with a permanent and significant disability that affects their ability to take part in everyday activities. It does this by identifying what disability supports someone needs in order to help achieve their goals in life.

    If you do not already have funding, it may be that a report from our speech pathologist would be helpful in establishing whether an application would be appropriate. We are happy to give you advice and connect you with services that can also offer you guidance and support.

    Participants of the Scheme may have their funding managed in one of three ways; By the NDIA, by a Plan Manager or Self Managed funding. We can provide services through NDIS for plan managed and self-managed participants. (NDIA managed participants will be able to work with us soon)

  • Holistic Speech Pathology adopts a relationship-based approach to therapy, We embrace the uniqueness of every person and your innate style of communication. We focus on your lived experience, what is meaningful to you, and let your strengths guide our supports.

    We offer neurodiversity affirming practice, we honour neurodiversity and affirm neurodivergent ways of being.

  • Holistic Speech Pathology supports individuals and families of all ages working on various goals. Our clinicians come with varying personal and professional experiences which enables us to support children and adults throughout their lifespan with a wide range of challenges.

  • Yes. We endeavour to support a diverse range of clients, from infants, preschoolers and school aged children, through to adolescents and adults. The team at HSP believe everyone should be empowered to achieve their goals, experience inclusion, and love their life!